Order Processing Time
Please note that order processing times are separate from the shipping times shown at checkout.
All orders are processed within 1 to 4 business days (excluding weekends and public holidays) after you receive your order confirmation email. You will receive another notification once your order has been shipped.
During periods of high order volume or courier delays, your order may take slightly longer to process or arrive. We appreciate your patience and understanding.
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
We offer free shipping on orders above ₹999 within India.
Below is a sample of our shipping options:
|
Shipping Option |
Estimated Delivery Time |
Price |
|
Standard Shipping |
5 to 7 business days |
₹50 |
|
Express Shipping |
2 to 4 business days |
₹150 |
|
Priority Shipping |
1 to 2 business days |
₹250 |
Local Delivery
We offer free local delivery for orders over ₹999 within Mumbai city limits.
For orders under ₹999, a delivery fee of ₹99 will apply.
Deliveries are made between 10:00 AM – 6:00 PM, Monday to Saturday.
We will contact you via text message using the phone number provided at checkout to notify you of the delivery day.
In-Store Pickup
You may skip shipping fees by selecting free local pickup at our Mumbai office.
Pickup Location:
CITICHEM INDIA LIMITED
Unit No. 7-A, 1st Floor, Dharamjyot Premises
Co-Op Society Ltd.
96, Kazi Sayed Street,
Masjid Bunder (West),
Mumbai – 400003, Maharashtra – India
After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pickup within 1 to 2 business days. You will receive an email with pickup instructions once your order is ready.
Pickup Hours: Monday to Saturday, 11:00 AM – 6:00 PM
Please bring your order confirmation email when you arrive.